Pega Customer Engagement Suite vs. CHILI GraFx
A side-by-side comparison based on G2 review data.
| Metric | Pega Customer Engagement Suite | CHILI GraFx |
|---|---|---|
| Overall rating | 4.6 | 4.2 |
| Review count | 10 | 12 |
| Ease of use | 8.7 | 7.9 |
| Ease of setup | 9.2 | 8.4 |
| Quality of support | 9.4 | 9.0 |
| Meets requirements | 9.8 | 8.4 |
| NPS | 80 | 58.333333 |
| Small Business | 50.0% | 33.3% |
| Mid-Market | 30.0% | 33.3% |
| Enterprise | 20.0% | 33.3% |
| Total page views | 136 | 95 |
| Total LLM citations | 105 | 299 |
Pega Customer Engagement Suite
Pega's Customer Engagement Suite includes Pega Marketing to engage customers with real-time one-to-one marketing on any channel, Pega Sales Automation to intelligently guide sales professionals and streamline the sales process using AI, and Pega Customer Service to deliver end-to-end service across the entire customer journey. These applications leverage Pega’s proven AI via the Customer Decision Hub– our unified, always-on, customer brain.
- Ease of Use
- Decision Making
- Journey Management
- Customer Engagement
- Workflows
- Personalization
CHILI GraFx
CHILI GraFx is a cloud-based platform that boosts your animated, digital, and print media creation. Businesses around the world rely on CHILI GraFx to create on-brand, personalized, and multichannel content at scale. Our platform enables: - Brands to deliver compelling, on-brand messaging at volume - Agencies to create impact by boosting the volume and agility of their design output - Retailers to target customers with data-driven, ‘phygital’ experiences Want to see it in action? Request a demo now!