PassFort Lifecycle vs. Fullview

PassFort, a Moody's Analytics company, is on a mission to transform the way compliance professionals work, breaking the compromise between compliance efficiency and great customer experiences in the fight against financial crime. Born in the cloud, PassFort’s SaaS solutions are defining a new wave of RegTech by enabling regulated financial services companies to manage risk, trust and compliance standards across customer relationships.

Fullview is a cobrowsing and session replay platform built for customer support teams. Support agents get instant visual context on every ticket, so they can stop asking customers to explain what they see and start seeing it themselves. The platform brings together two tools support teams actually need: Cobrowsing - Join a customer's browser session in one click directly from your helpdesk. See their screen, share yours, take control when needed. No downloads, meeting links, or codes required from the customer. Session replays - Watch back exactly what customers did before filing a ticket.