Paradigm vs. Zelis
A side-by-side comparison based on G2 review data.
| Metric | Paradigm | Zelis |
|---|---|---|
| Overall rating | 5.0 | 3.8 |
| Review count | 10 | 19 |
| Ease of use | 10.0 | 7.8 |
| Ease of setup | 9.5 | 7.1 |
| Quality of support | 9.6 | 7.3 |
| Meets requirements | 10.0 | 7.7 |
| NPS | 100 | 36.842105 |
| Small Business | 50.0% | 42.1% |
| Mid-Market | 50.0% | 36.8% |
| Enterprise | 0.0% | 21.1% |
| Total page views | 297 | 994 |
| Total LLM citations | 224 | 2,454 |
Paradigm
Paradigm makes it easy for home care agencies to connect with third party payers like the VA and Medicaid. We get you paid on time, and we do this by offering comprehensive solutions like automated billing, collections, enrollment, eligibility, EVV setup, EVV error handling, growth coaching, and payment reconciliations.
- Ease of Use
- Setup Ease
- Reliability
- Efficiency
- Billing
- Staff Professionalism
Zelis
Zelis is modernizing the business of healthcare by building something remarkable: a connected platform that bridges gaps in the financial system and aligns interests across healthcare insurers, providers, and consumers. Our platform is transforming the financial experience for more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of providers and members.
- Staff Professionalism
- Response Speed
- Ease of Use
- Customization
- Seamless Transitions
- Helpful