G2 Vendor Directory

Paradigm vs. Waystar

A side-by-side comparison based on G2 review data.

MetricParadigm

by Paradigm Senior Services

Waystar

by Waystar

Overall rating5.04.4
Review count10119
Ease of use10.09.1
Ease of setup9.58.7
Quality of support9.68.7
Meets requirements10.09.1
NPS10067.241379
Small Business50.0%61.0%
Mid-Market50.0%32.2%
Enterprise0.0%6.8%
Total page views297901
Total LLM citations2244,975

Paradigm

Paradigm makes it easy for home care agencies to connect with third party payers like the VA and Medicaid. We get you paid on time, and we do this by offering comprehensive solutions like automated billing, collections, enrollment, eligibility, EVV setup, EVV error handling, growth coaching, and payment reconciliations.

Pros

  • Ease of Use
  • Setup Ease
  • Reliability
  • Efficiency
  • Billing
  • Staff Professionalism

Waystar

Waystar provides market-leading technology that simplifies and unifies the revenue cycle. Their cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. Waystar has been ranked Best in KLAS for the Claims & Clearinghouse segment every year since 2010, earned #1 rankings in Black Book™ surveys since 2012 and received the Frost & Sullivan North America Customer Value Leadership Award for ambulatory RCM services in 2019.

Pros