G2 Vendor Directory

Paradigm vs. Phreesia

A side-by-side comparison based on G2 review data.

MetricParadigm

by Paradigm Senior Services

Phreesia

by Phreesia

Overall rating5.04.0
Review count1046
Ease of use10.08.2
Ease of setup9.58.1
Quality of support9.68.5
Meets requirements10.08.1
NPS10048.888889
Small Business50.0%54.3%
Mid-Market50.0%39.1%
Enterprise0.0%6.5%
Total page views297962
Total LLM citations2244,964

Paradigm

Paradigm makes it easy for home care agencies to connect with third party payers like the VA and Medicaid. We get you paid on time, and we do this by offering comprehensive solutions like automated billing, collections, enrollment, eligibility, EVV setup, EVV error handling, growth coaching, and payment reconciliations.

Pros

  • Ease of Use
  • Setup Ease
  • Reliability
  • Efficiency
  • Billing
  • Staff Professionalism

Phreesia

Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,700 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 6 U.S. patient visits (180M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Let AI handle inbound and outbound calls so your staff doesn’t have to.

Pros

  • Ease of Use
  • Time-saving
  • Features
  • Customer Support
  • Efficiency Improvement
  • Efficiency