G2 Vendor Directory

PaperTrail vs. Progress ShareFile

A side-by-side comparison based on G2 review data.

MetricPaperTrail

by Egis Software

Progress ShareFile

by Progress Software

Overall rating4.44.2
Review count491,540
Ease of use8.88.7
Ease of setup9.08.7
Quality of support8.68.5
Meets requirements8.78.9
NPS59.57446842.344173
Small Business44.4%39.6%
Mid-Market44.4%34.1%
Enterprise11.1%26.3%
Total page views1691,487
Total LLM citations4509,307

PaperTrail

Papertrail is an enterprise-grade document management and automation platform designed to digitize, process, and integrate documents into core business systems. Built for organizations handling high document volumes, Papertrail combines secure cloud storage, advanced OCR, workflow automation, and API-first integrations in a single platform. Documents can be captured from scanners, email, uploads, or APIs, automatically classified, indexed, and converted into structured data.

Pros

  • Ease of Use
  • Data Management
  • Setup Ease
  • Easy Setup
  • Document Management
  • Organization

Progress ShareFile

Progress® ShareFile® AI-powered document collaboration platform is designed to help businesses run client work from start to finish—securely, efficiently and with less friction. Built for organizations that handle sensitive information—such as accounting, legal and financial services—ShareFile software goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile unifies key stages of client work in a single, secure platform.

Pros

  • Ease of Use
  • Security
  • File Sharing
  • Sharing
  • Sharing Ease
  • Secure Sharing