G2 Vendor Directory

PagerDuty Process Automation vs. ProcessMaker

A side-by-side comparison based on G2 review data.

MetricPagerDuty Process Automation

by Catalytic

ProcessMaker

by Decisions

Overall rating4.74.3
Review count25305
Ease of use9.28.8
Ease of setup9.28.2
Quality of support9.78.4
Meets requirements9.28.8
NPS82.60869656
Small Business16.0%26.2%
Mid-Market28.0%39.7%
Enterprise56.0%34.1%
Total page views27390
Total LLM citations291,942

PagerDuty Process Automation

Your company isn’t as efficient as it could be because your unique systems and processes don’t fit the way you work. As a result, people end up doing a lot of manual work outside, in between, and within those systems, causing poor employee and customer experiences, potential errors and unnecessary steps. That’s where Catalytic comes in. We’re a no-code cloud platform that enables business users to create smart workflows for the way your work should be, not how it has to be.

Pros

    ProcessMaker

    ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast.

    Pros

    • Ease of Use
    • Process Automation
    • Efficiency
    • Automation
    • Ease of Work
    • Ease of Learning