G2 Vendor Directory

Paddle Retain vs. Shipup

A side-by-side comparison based on G2 review data.

MetricPaddle Retain

by Paddle

Shipup

by Shipup

Overall rating4.84.4
Review count1018
Ease of use9.69.3
Ease of setup10.09.2
Quality of support9.39.6
Meets requirements9.69.0
NPS9066.666667
Small Business50.0%77.8%
Mid-Market50.0%22.2%
Enterprise0.0%0.0%
Total page views3640
Total LLM citations38730

Paddle Retain

Paddle Retain (formerly ProfitWell Retain) is the best-in-class churn software that helps subscription companies reduce churn and improve customer retention, automatically. Sellers choose Paddle Retain because it is fully localized, completely white-labeled, and our churn programs are based on millions of data points collected over thousands of transactions.

Pros

    Shipup

    Ideal solution for e-merchants driven by customer experience success. Shipup turns eCommerce deliveries into marketing offering a seamless and personalized post-purchase experience. Boost your NPS and customer lifetime value while reducing your call center delivery tickets. Discover a new channel of communication with a highly qualified audience. Intuitive self-service solution. Proven track record.

    Pros