G2 Vendor Directory

Paddle Retain vs. Pre-Order

A side-by-side comparison based on G2 review data.

MetricPaddle Retain

by Paddle

Pre-Order

by Amai

Overall rating4.84.2
Review count1011
Ease of use9.68.6
Ease of setup10.08.6
Quality of support9.39.2
Meets requirements9.68.6
NPS9045.454545
Small Business50.0%90.9%
Mid-Market50.0%9.1%
Enterprise0.0%0.0%
Total page views3614
Total LLM citations38720

Paddle Retain

Paddle Retain (formerly ProfitWell Retain) is the best-in-class churn software that helps subscription companies reduce churn and improve customer retention, automatically. Sellers choose Paddle Retain because it is fully localized, completely white-labeled, and our churn programs are based on millions of data points collected over thousands of transactions.

Pros

    Pre-Order

    After this Shopify app's installation pre-order button with beautiful title shows up on product's page that is out of stock. Customer clicks on this button and goes through a regular order procedure, which allows to sell even if a product is out of stock. Title near the button will show a message that can be edited by you, for example: "We will fulfill the item within 3 days". Full list of pre-orders is shown in admin panel of the app, so you can easily control and handle such orders.

    Pros