G2 Vendor Directory

Paddle Retain vs. Noibu

A side-by-side comparison based on G2 review data.

MetricPaddle Retain

by Paddle

Noibu

by Noibu

Overall rating4.84.6
Review count1053
Ease of use9.68.5
Ease of setup10.09.5
Quality of support9.39.5
Meets requirements9.68.9
NPS9075.471698
Small Business50.0%32.1%
Mid-Market50.0%56.6%
Enterprise0.0%11.3%
Total page views36398
Total LLM citations3871,060

Paddle Retain

Paddle Retain (formerly ProfitWell Retain) is the best-in-class churn software that helps subscription companies reduce churn and improve customer retention, automatically. Sellers choose Paddle Retain because it is fully localized, completely white-labeled, and our churn programs are based on millions of data points collected over thousands of transactions.

Pros

    Noibu

    Noibu is the leading ecommerce analytics & monitoring platform, built to surface what matters most across the customer journey, from errors and performance gaps to experience insights that influence conversion. By surfacing end-to-end shopping data, session replays, and full technical context, Noibu makes it easy to understand what’s happening on your site, why it’s happening, and what to do next. ➡️ Issue detection & alerts. Automatically detect every conversion-blocking issue, and prioritize what to fix with AI and expert verification. ➡️ Session replay.

    Pros

    • Ease of Use
    • Customer Support
    • Issue Resolution
    • User-Friendly
    • Useful
    • Insights