G2 Vendor Directory

Paddle Retain vs. Handshake

A side-by-side comparison based on G2 review data.

MetricPaddle Retain

by Paddle

Handshake

by Shopify

Overall rating4.84.2
Review count1065
Ease of use9.69.2
Ease of setup10.08.1
Quality of support9.38.4
Meets requirements9.68.5
NPS9046.666667
Small Business50.0%60.9%
Mid-Market50.0%26.6%
Enterprise0.0%12.5%
Total page views36732
Total LLM citations3873,878

Paddle Retain

Paddle Retain (formerly ProfitWell Retain) is the best-in-class churn software that helps subscription companies reduce churn and improve customer retention, automatically. Sellers choose Paddle Retain because it is fully localized, completely white-labeled, and our churn programs are based on millions of data points collected over thousands of transactions.

Pros

    Handshake

    Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations.

    Pros

    • User-Friendly
    • Intuitive Navigation
    • Ease of Use