G2 Vendor Directory

Paddle Retain vs. AfterShip

A side-by-side comparison based on G2 review data.

MetricPaddle Retain

by Paddle

AfterShip

by AfterShip

Overall rating4.84.7
Review count10311
Ease of use9.69.2
Ease of setup10.09.0
Quality of support9.39.3
Meets requirements9.69.2
NPS9082.200647
Small Business50.0%86.8%
Mid-Market50.0%11.6%
Enterprise0.0%1.6%
Total page views361,838
Total LLM citations38711,114

Paddle Retain

Paddle Retain (formerly ProfitWell Retain) is the best-in-class churn software that helps subscription companies reduce churn and improve customer retention, automatically. Sellers choose Paddle Retain because it is fully localized, completely white-labeled, and our churn programs are based on millions of data points collected over thousands of transactions.

Pros

    AfterShip

    AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions.

    Pros

    • Customer Support
    • Integrations
    • Helpful
    • Easy Integrations
    • Service Quality
    • Shipping Management