G2 Vendor Directory

Output vs. UserVoice

A side-by-side comparison based on G2 review data.

MetricOutput

by Output Services

UserVoice

by UserVoice

Overall rating4.84.5
Review count10243
Ease of use10.08.9
Ease of setup7.98.7
Quality of support10.09.2
Meets requirements9.09.1
NPS8069.827586
Small Business22.2%10.3%
Mid-Market55.6%61.3%
Enterprise22.2%28.4%
Total page views31493
Total LLM citations174,380

Output

Manual processes to engage employees can kickstart a culture of innovation in your company, but they come with huge limitations. Gathering ideas at scale across time zones and departments, keeping processes and decisions transparent, documenting everything in one place, and measuring engagement so you can optimize it next time -- it all takes more of your time than it should. When you’re ready to scale and empower your efforts, Output's flexible, user-friendly engagement platform and best practices can help.

Pros

    UserVoice

    UserVoice is a customer feedback management solution designed to help teams effectively gather, analyze, and act on user insights. This platform streamlines the process of collecting feedback from customers, making it easier for product teams to prioritize features and improvements based on real user needs. By centralizing feedback, UserVoice enables organizations to transform scattered input into actionable data, ensuring that product development aligns closely with customer expectations.

    Pros

    • Feedback Management
    • Ease of Use
    • Feedback
    • Helpful
    • Customer Support
    • Idea Management