G2 Vendor Directory

Output vs. Canny

A side-by-side comparison based on G2 review data.

MetricOutput

by Output Services

Canny

by Canny

Overall rating4.84.5
Review count10109
Ease of use10.09.3
Ease of setup7.99.3
Quality of support10.09.3
Meets requirements9.08.8
NPS8069.158879
Small Business22.2%57.4%
Mid-Market55.6%38.9%
Enterprise22.2%3.7%
Total page views311,190
Total LLM citations1713,018

Output

Manual processes to engage employees can kickstart a culture of innovation in your company, but they come with huge limitations. Gathering ideas at scale across time zones and departments, keeping processes and decisions transparent, documenting everything in one place, and measuring engagement so you can optimize it next time -- it all takes more of your time than it should. When you’re ready to scale and empower your efforts, Output's flexible, user-friendly engagement platform and best practices can help.

Pros

    Canny

    Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas.

    Pros

    • Ease of Use
    • Features
    • Feedback Management
    • Customer Support
    • Easy Integrations
    • Integrations