G2 Vendor Directory

Otter Restaurant Operating System (rOS) vs. Upserve

A side-by-side comparison based on G2 review data.

MetricOtter Restaurant Operating System (rOS)

by Otter

Upserve

by Upserve

Overall rating3.54.1
Review count1190
Ease of use8.39.0
Ease of setup7.38.7
Quality of support7.08.0
Meets requirements7.88.5
NPS27.27272731.818182
Small Business66.7%76.7%
Mid-Market22.2%16.7%
Enterprise11.1%6.7%
Total page views615266
Total LLM citations2,898715

Otter Restaurant Operating System (rOS)

Otter is a Restaurant Operating System that helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place. We offer solutions across Order Aggregation, Digital Dine-In, Point-of-Sale, Analytics and more. Restaurants & restaurant groups like Sizzling Platter, CKE, Steak & Shake, Uno Restaurants, Roscoe’s & more are Serving smarter™ with Otter.

Pros

  • Integrations
  • System Integration
  • Sales Tracking
  • Data Analytics
  • Customer Support
  • Setup Ease

Upserve

Upserve POS is the industry-leading, cloud-based Point-of-Sale (POS) system used by thousands of restaurants with a passion for providing remarkable hospitality. Designed by restaurateurs for restaurateurs, Upserve POS merges an easy-to-use interface with modern capabilities so you get smooth operations and the ability to focus on your people and guest experience. Combined with Upserve HQ and payment processing, this is the only complete restaurant management solution in the industry, purpose-built for the restaurateur.

Pros