G2 Vendor Directory

Oracle Social Cloud vs. Meltwater

A side-by-side comparison based on G2 review data.

MetricOracle Social Cloud

by Oracle

Meltwater

by Meltwater

Overall rating3.74.1
Review count172,678
Ease of use7.98.2
Ease of setup6.68.2
Quality of support8.28.8
Meets requirements8.28.2
NPS11.76470634.73167
Small Business29.4%41.5%
Mid-Market35.3%38.0%
Enterprise35.3%20.5%
Total page views816,406
Total LLM citations1767,398

Oracle Social Cloud

Oracle Social Cloud’s intuitive analytics tools empower marketers to discover, analyze and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. A unified listening, analytics and engagement application helps marketers measure social success and connect social analytics with business KPI. The Social Cloud platform offers an API layer to deliver social data and functionality into existing technology stacks including Oracle Customer Experience Cloud and Marketing Cloud.

Pros

    Meltwater

    Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact.

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Customer Support
    • Helpfulness
    • Customer Service