Oracle Social Cloud vs. Meltwater
A side-by-side comparison based on G2 review data.
| Metric | Oracle Social Cloud | Meltwater |
|---|---|---|
| Overall rating | 3.7 | 4.1 |
| Review count | 17 | 2,678 |
| Ease of use | 7.9 | 8.2 |
| Ease of setup | 6.6 | 8.2 |
| Quality of support | 8.2 | 8.8 |
| Meets requirements | 8.2 | 8.2 |
| NPS | 11.764706 | 34.73167 |
| Small Business | 29.4% | 41.5% |
| Mid-Market | 35.3% | 38.0% |
| Enterprise | 35.3% | 20.5% |
| Total page views | 81 | 6,406 |
| Total LLM citations | 17 | 67,398 |
Oracle Social Cloud
Oracle Social Cloud’s intuitive analytics tools empower marketers to discover, analyze and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. A unified listening, analytics and engagement application helps marketers measure social success and connect social analytics with business KPI. The Social Cloud platform offers an API layer to deliver social data and functionality into existing technology stacks including Oracle Customer Experience Cloud and Marketing Cloud.
Meltwater
Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact.
- Ease of Use
- Features
- Helpful
- Customer Support
- Helpfulness
- Customer Service