G2 Vendor Directory

Oracle Risk Management Cloud vs. Freshservice

A side-by-side comparison based on G2 review data.

MetricOracle Risk Management Cloud

by Oracle

Freshservice

by Freshworks

Overall rating4.24.6
Review count441,366
Ease of use8.79.3
Ease of setup7.99.0
Quality of support8.69.1
Meets requirements8.99.0
NPS4075.644917
Small Business15.9%18.0%
Mid-Market38.6%60.9%
Enterprise45.5%21.1%
Total page views1573,143
Total LLM citations25028,238

Oracle Risk Management Cloud

Use Oracle Risk Management (Oracle GRC Cloud) with embedded artificial intelligence (AI) techniques to automate advanced analysis for ERP role design, segregation of duties (SOX), data privacy (GDPR), and preventing financial fraud.

Pros

  • Integrations
  • Features

Freshservice

Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.

Pros

  • Ease of Use
  • Features
  • Automation
  • Ticketing System
  • Ticket Management
  • User Interface