G2 Vendor Directory

Oracle Cloud Infrastructure Notifications vs. Freshservice

A side-by-side comparison based on G2 review data.

MetricOracle Cloud Infrastructure Notifications

by Oracle

Freshservice

by Freshworks

Overall rating4.54.6
Review count101,366
Ease of use9.09.3
Ease of setup9.09.0
Quality of support9.19.1
Meets requirements9.09.0
NPS7075.644917
Small Business30.0%18.0%
Mid-Market20.0%60.9%
Enterprise50.0%21.1%
Total page views473,143
Total LLM citations528,238

Oracle Cloud Infrastructure Notifications

Notifications is a fully managed publish-subscribe service that allows for messages to be pushed with massive scale and reliability.

Pros

    Freshservice

    Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.

    Pros

    • Ease of Use
    • Features
    • Automation
    • Ticketing System
    • Ticket Management
    • User Interface