G2 Vendor Directory

Operating vs. Synergist

A side-by-side comparison based on G2 review data.

MetricOperating

by Operating Solutions

Synergist

by Synergist

Overall rating4.74.6
Review count2033
Ease of use9.48.1
Ease of setup9.17.9
Quality of support9.89.4
Meets requirements9.08.7
NPS9578.125
Small Business35.0%63.6%
Mid-Market65.0%33.3%
Enterprise0.0%3.0%
Total page views89111
Total LLM citations147332

Operating

Operating is an AI-enabled professional services automation (PSA) platform for running the business behind complex consulting work. It puts time, people, projects, and money in one place and sits in between the CRM and accounting platform. It's the one hub for running the professional services delivery. Operating is built by former IT services professionals.

Pros

  • Customer Support
  • Team Collaboration
  • Time Tracking
  • Intuitive
  • Project Management
  • Navigation Ease

Synergist

Synergist is an all-in-one agency and project management software, designed for agencies that want to improve performance and profitability. From CRM, job costing, project management, resource scheduling and capacity planning to timesheets, expenses, billing and reporting, Synergist gives you everything you need to manage your agency’s projects, people, clients, and financials. Synergist comes with hundreds of features and gives you more advanced functionality as you grow. But we get that every agency is unique, so your system setup should be too.

Pros

  • Ease of Use
  • Features
  • Project Management
  • Project Tracking
  • Ease of Learning
  • Customer Support