G2 Vendor Directory

Operating vs. SmartTask

A side-by-side comparison based on G2 review data.

MetricOperating

by Operating Solutions

SmartTask

by SmartTask

Overall rating4.74.4
Review count2067
Ease of use9.49.3
Ease of setup9.19.2
Quality of support9.89.2
Meets requirements9.09.1
NPS9565.079365
Small Business35.0%86.4%
Mid-Market65.0%7.6%
Enterprise0.0%6.1%
Total page views89292
Total LLM citations147347

Operating

Operating is an AI-enabled professional services automation (PSA) platform for running the business behind complex consulting work. It puts time, people, projects, and money in one place and sits in between the CRM and accounting platform. It's the one hub for running the professional services delivery. Operating is built by former IT services professionals.

Pros

  • Customer Support
  • Team Collaboration
  • Time Tracking
  • Intuitive
  • Project Management
  • Navigation Ease

SmartTask

SmartTask is work management software for Service Firms to track and manage their processes. Some of the marquee clients includes companies like ABB, Adecco, M3M, Highrise, etc. With customizations like Custom Charts, Custom Fields, Filtered views get the information you need to make the best decision for your organization's growth.

Pros

  • User-Friendly
  • Affordable
  • User Interface
  • Customer Support
  • Intuitive
  • Task Management