Operating vs. Retain Cloud
A side-by-side comparison based on G2 review data.
| Metric | Operating | Retain Cloud |
|---|---|---|
| Overall rating | 4.7 | 4.2 |
| Review count | 20 | 13 |
| Ease of use | 9.4 | 9.2 |
| Ease of setup | 9.1 | 8.4 |
| Quality of support | 9.8 | 8.8 |
| Meets requirements | 9.0 | 8.4 |
| NPS | 95 | 38.461538 |
| Small Business | 35.0% | 18.2% |
| Mid-Market | 65.0% | 45.5% |
| Enterprise | 0.0% | 36.4% |
| Total page views | 89 | 227 |
| Total LLM citations | 147 | 209 |
Operating
Operating is an AI-enabled professional services automation (PSA) platform for running the business behind complex consulting work. It puts time, people, projects, and money in one place and sits in between the CRM and accounting platform. It's the one hub for running the professional services delivery. Operating is built by former IT services professionals.
- Customer Support
- Team Collaboration
- Time Tracking
- Intuitive
- Project Management
- Navigation Ease
Retain Cloud
The Only Platform Built to Unify Resource Planning for Professional Services — Now with AI and Enhanced Skills Taxonomy Established in 1992, Retain is the world’s first platform built to give professional services firms and complex, multi-entity organisations one place to plan, schedule, and forecast across every department. No more spreadsheets. No more disconnected tools. Just a single, intuitive system that brings clarity and control to resourcing. With AI-powered insights, a governed skills taxonomy, and behavioural profiling, Retain goes beyond availability.
- Dashboard Features
- Ease of Use
- Features
- Time-saving
- Reporting
- Simple