Operating vs. Klient PSA
A side-by-side comparison based on G2 review data.
| Metric | Operating | Klient PSA |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 20 | 98 |
| Ease of use | 9.4 | 8.7 |
| Ease of setup | 9.1 | 8.2 |
| Quality of support | 9.8 | 9.1 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 95 | 68.817204 |
| Small Business | 35.0% | 57.3% |
| Mid-Market | 65.0% | 41.7% |
| Enterprise | 0.0% | 1.0% |
| Total page views | 89 | 469 |
| Total LLM citations | 147 | 1,318 |
Operating
Operating is an AI-enabled professional services automation (PSA) platform for running the business behind complex consulting work. It puts time, people, projects, and money in one place and sits in between the CRM and accounting platform. It's the one hub for running the professional services delivery. Operating is built by former IT services professionals.
- Customer Support
- Team Collaboration
- Time Tracking
- Intuitive
- Project Management
- Navigation Ease
Klient PSA
Klient PSA is a Professional Services Automation (PSA) platform built 100% natively on Salesforce. It is designed for professional services organizations of roughly 50 to 1,000 people — consulting firms, SaaS services teams, systems integrators, and agencies — that already run on Salesforce and want delivery, finance, and customer data in one system instead of in a PSA bolted on beside the CRM. Because Klient PSA runs inside your existing Salesforce org, projects, resources, timesheets, and invoices share the same records, permissions, and reports as your pipeline.
- Ease of Use
- Project Management
- Resource Management
- Flexibility
- Comprehensive Features
- Updates