G2 Vendor Directory

Operating vs. BigTime

A side-by-side comparison based on G2 review data.

MetricOperating

by Operating Solutions

BigTime

by BigTime

Overall rating4.74.4
Review count201,815
Ease of use9.48.9
Ease of setup9.18.5
Quality of support9.89.3
Meets requirements9.09.0
NPS9562.967157
Small Business35.0%77.0%
Mid-Market65.0%19.9%
Enterprise0.0%3.0%
Total page views892,996
Total LLM citations14712,221

Operating

Operating is an AI-enabled professional services automation (PSA) platform for running the business behind complex consulting work. It puts time, people, projects, and money in one place and sits in between the CRM and accounting platform. It's the one hub for running the professional services delivery. Operating is built by former IT services professionals.

Pros

  • Customer Support
  • Team Collaboration
  • Time Tracking
  • Intuitive
  • Project Management
  • Navigation Ease

BigTime

BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.

Pros

  • Ease of Use
  • Time Tracking
  • User Interface
  • Tracking Ease
  • Time-saving
  • Intuitive