G2 Vendor Directory

OpenVoice vs. Cisco Unified Communications Manager (CallManager)

A side-by-side comparison based on G2 review data.

MetricOpenVoice

by GoTo

Cisco Unified Communications Manager (CallManager)

by Cisco

Overall rating4.04.4
Review count11111
Ease of use8.98.4
Ease of setup8.17.4
Quality of support8.68.8
Meets requirements9.79.2
NPS18.18181857.692308
Small Business27.3%6.3%
Mid-Market45.5%48.6%
Enterprise27.3%45.0%
Total page views119199
Total LLM citations83486

OpenVoice

OpenVoice offers cost-effective audio conferencing and toll free conference call solutions that are easy for administrators, organizers and attendees.

Pros

    Cisco Unified Communications Manager (CallManager)

    Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

    Pros

    • Video Conferencing
    • Reliability
    • Communication
    • Customer Service
    • Messaging Features
    • Chat Feature