G2 Vendor Directory

OpenText Functional Testing Lab for Mobile and Web vs. Userback

A side-by-side comparison based on G2 review data.

MetricOpenText Functional Testing Lab for Mobile and Web

by OpenText

Userback

by Userback

Overall rating4.14.7
Review count11291
Ease of use9.29.4
Ease of setup9.39.4
Quality of support8.49.5
Meets requirements8.99.2
NPS27.27272783.745583
Small Business18.2%88.8%
Mid-Market45.5%8.2%
Enterprise36.4%3.0%
Total page views13541
Total LLM citations03,520

OpenText Functional Testing Lab for Mobile and Web

Micro Focus UFT Mobile offers extra components that can be used with HPE Mobile Center 2.01 Patch 1.

Pros

    Userback

    Userback is a user feedback and bug tracking software solution that helps teams collect, understand, and act on product feedback from users and stakeholders. It's used by SaaS companies, product managers, developers, designers, and customer support teams to gather contextual feedback directly from web applications, supporting use cases such as bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking.

    Pros

    • Ease of Use
    • Feedback Management
    • Setup Ease
    • Features
    • Simple
    • Easy Setup