G2 Vendor Directory

OpenText Core Fax vs. iFax

A side-by-side comparison based on G2 review data.

MetricOpenText Core Fax

by OpenText

iFax

by iFax

Overall rating4.54.7
Review count53480
Ease of use9.39.6
Ease of setup8.89.5
Quality of support9.29.1
Meets requirements9.59.4
NPS71.7391377.467811
Small Business13.2%86.5%
Mid-Market47.2%13.5%
Enterprise39.6%0.0%
Total page views89732
Total LLM citations2175,183

OpenText Core Fax

XM Fax is the leading software-based, enterprise-grade Fax over IP (FoIP) solution that makes reliably sending and receiving faxes as easy as using email. At the same time, it also reduces costs and improves security. XM Fax is available either on-premises or via certified ISO/IEC 27001:2013 and PCI DSS compliant cloud solution. XM Fax is designed from the ground up to streamline compliance with HIPAA, GDPR, FERPA, SOX, PCI DSS, and other regulations through features like an event log and optional zero retention.

Pros

    iFax

    iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs.

    Pros

    • Ease of Use
    • Faxing Services
    • Simple
    • Speed
    • Convenience
    • Setup Ease