G2 Vendor Directory

OnSolve Platform vs. Thena

A side-by-side comparison based on G2 review data.

MetricOnSolve Platform

by OnSolve

Thena

by Thena

Overall rating4.44.9
Review count1565
Ease of use9.19.6
Ease of setup8.69.7
Quality of support9.19.7
Meets requirements8.99.5
NPS6093.846154
Small Business13.3%58.5%
Mid-Market26.7%38.5%
Enterprise60.0%3.1%
Total page views271249
Total LLM citations2,4811,847

OnSolve Platform

The OnSolve Platform for Critical Event Management is designed to help enterprises, organizations and government agencies identify risk, communicate effectively and manage response holistically. OnSolve combines AI-powered threat detection with mass notification, incident management and travel risk management to form the industry’s most comprehensive unified Platform. We know critical event management is not one-size-fits-all. That’s why the OnSolve suite of products scales to meet your needs.

Pros

  • Alerting System
  • Alerts Management
  • Notifications
  • Ease of Use
  • Group Communication
  • Data Reporting

Thena

Thena is a new-age customer support platform purpose-built for B2B teams. We're AI-first, and we connect to the modern communication stack like Slack and MS Teams. Join bold modern B2B teams from Vercel, Amplitude, FOX, Etsy, and LaunchDarkly.

Pros

  • Efficiency
  • Ticket Management
  • Case Management
  • Visibility
  • Integrations
  • Customer Satisfaction