G2 Vendor Directory

OnSolve Platform vs. ClickPost

A side-by-side comparison based on G2 review data.

MetricOnSolve Platform

by OnSolve

ClickPost

by ClickPost

Overall rating4.44.8
Review count15148
Ease of use9.19.5
Ease of setup8.69.4
Quality of support9.19.6
Meets requirements8.99.4
NPS6093.055556
Small Business13.3%21.7%
Mid-Market26.7%60.8%
Enterprise60.0%17.5%
Total page views2714,053
Total LLM citations2,4814,704

OnSolve Platform

The OnSolve Platform for Critical Event Management is designed to help enterprises, organizations and government agencies identify risk, communicate effectively and manage response holistically. OnSolve combines AI-powered threat detection with mass notification, incident management and travel risk management to form the industry’s most comprehensive unified Platform. We know critical event management is not one-size-fits-all. That’s why the OnSolve suite of products scales to meet your needs.

Pros

  • Alerting System
  • Alerts Management
  • Notifications
  • Ease of Use
  • Group Communication
  • Data Reporting

ClickPost

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?"

Pros

  • Tracking
  • Ease of Use
  • Customer Support
  • Service Quality
  • Real-time Tracking
  • Helpful