G2 Vendor Directory

Coast vs. ServiceChannel

A side-by-side comparison based on G2 review data.

MetricCoast

by ONE SIX NINE

ServiceChannel

by ServiceChannel

Overall rating4.74.2
Review count13169
Ease of use9.98.4
Ease of setup9.88.7
Quality of support10.08.4
Meets requirements9.68.5
NPS76.92307747.878788
Small Business38.5%41.3%
Mid-Market15.4%15.6%
Enterprise46.2%43.1%
Total page views5,9141,000
Total LLM citations3,7096,581

Coast

Coast is a leading maintenance and asset management software, designed to help the deskless workforce succeed. Our all-in-one, adaptable software makes it easy for companies to set up maintenance management their way. It combines asset management, work order and preventive maintenance tools that enable users to track maintenance operations and communicate about work orders — all from an app on their mobile device.

Pros

  • Ease of Use
  • Intuitive
  • Real-time Monitoring
  • Efficiency
  • Work Orders
  • Solution Comprehensive

ServiceChannel

ServiceChannel is the #1 facilities management system, helping you deliver an outstanding customer experience at every location. Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries. Our service provider marketplace helps you source top providers in every market based on proven performance while optimizing for the metrics you care most about, such as speed and cost. By automating the work order process with Managed Services, you can keep your locations in top-notch shape and keep your customers happy.

Pros

  • Ease of Use
  • Efficiency
  • Work Orders
  • Positive Experience
  • Setup Ease
  • Easy Setup