G2 Vendor Directory

Onboard vs. Assembly

A side-by-side comparison based on G2 review data.

MetricOnboard

by Onboard Software, Inc

Assembly

by Assembly

Overall rating5.04.7
Review count48348
Ease of use10.09.4
Ease of setup9.79.4
Quality of support10.09.5
Meets requirements9.79.0
NPS10084.057971
Small Business80.5%94.6%
Mid-Market19.5%5.1%
Enterprise0.0%0.3%
Total page views4682,443
Total LLM citations3,0048,967

Onboard

Onboard is a modern customer onboarding software solution designed to streamline the onboarding process for B2B SaaS and client-services teams. By replacing traditional methods such as spreadsheets, static checklists, and generic project tools, Onboard creates a unified workspace that accelerates the time it takes for new customers to go live while ensuring that all stakeholders remain aligned throughout the process.

Pros

  • Setup Ease
  • Ease of Use
  • Progress Tracking
  • Intuitive
  • Centralization
  • Visibility

Assembly

Assembly is the AI-powered platform for professional service firms, from accounting and bookkeeping practices to agencies and consultants. It combines a branded client portal, a simple CRM, and an AI app builder that lets your firm add any software it needs without a dev team. Clients get one branded place for messages, files, forms, tasks, contracts and e-signatures, and invoices they can pay online. Your team runs on a CRM with automated reminders and an AI Assistant that knows full client context. When your firm needs something the portal doesn’t do yet, describe it.

Pros

  • Ease of Use
  • Easy Setup
  • Customer Support
  • Intuitive
  • Integrations
  • Features