G2 Vendor Directory

NVivo vs. Loris

A side-by-side comparison based on G2 review data.

MetricNVivo

by Lumivero

Loris

by Loris

Overall rating4.04.8
Review count14611
Ease of use8.09.5
Ease of setup7.79.5
Quality of support8.010.0
Meets requirements8.78.8
NPS31.69014190.909091
Small Business47.6%9.1%
Mid-Market19.3%72.7%
Enterprise33.1%18.2%
Total page views49878
Total LLM citations3,485193

NVivo

NVivo is the leading qualitative and mixed-methods analysis solution, available in two offerings: NVivo AI Cloud is the new AI-native, cloud-based solution powered by AURA (AI Unified Research Assistant). It guides researchers through project setup, literature search, AI-assisted coding, and grounded analysis—weaving AI assistance into the core workflow from the start. Every AI-generated insight includes a transparent audit trail linking back to source data with human approval gates, ensuring findings are defensible and withstand peer review.

Pros

  • Ease of Use
  • Efficiency Improvement
  • Insights
  • Useful
  • Visualization
  • Analytics

Loris

Transform customer interactions into opportunities for insight, optimization & growth. Automate time-consuming customer service and conversation review processes without compromising accuracy, using deep customer experience domain expertise and a library of AI models trained on millions of real customer service conversations. - Customer Insights: Uncover why customers are frustrated, understand the needs hidden in every conversation, and create solutions to improve not only your customer experience, but also your company strategy. Instantly and all in one place.

Pros