nGAGEMENT vs. SmartWinnr

nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition, and social media concepts, nGAGEMENT influences agents’ behaviors by leveraging people’s natural desire for competition, collaboration, achievement, status and recognition to build intrinsic motivation and improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.

SmartWinnr is an AI roleplay and sales enablement platform that helps sales, medical, and advisory teams in regulated industries practice real customer conversations, receive AI-driven coaching feedback, and build compliant, consistent field performance. It combines AI Roleplays, Targeted Learning, Gamification, Field Coaching, and Digital Content Management into a single platform used by over 300,000 enterprise professionals, with more than 1 million AI coaching sessions completed to date. SmartWinnr is GDPR-compliant and built with enterprise-grade security.