nGAGEMENT vs. Plecto

nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition, and social media concepts, nGAGEMENT influences agents’ behaviors by leveraging people’s natural desire for competition, collaboration, achievement, status and recognition to build intrinsic motivation and improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.

Plecto is a real-time dashboard and data visualization platform that combines KPI tracking with gamification features to improve team performance. With Plecto, sales and support teams can visualize their KPIs in real-time, ensuring that all employees stay focused on their targets. The platform transforms traditional analytics into an engaging employee experience that motivates better performance across your organization. Plecto goes beyond typical dashboard visualization by combining it wth engaging gamification and coaching features.