nGAGEMENT vs. Master-O

nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition, and social media concepts, nGAGEMENT influences agents’ behaviors by leveraging people’s natural desire for competition, collaboration, achievement, status and recognition to build intrinsic motivation and improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.

Master-O is a mobile-first sales readiness & learning platform that accelerates sales performance, customer interactions and frontline rep productivity. Master-O's unique learning experience enable enterprise customers to repackage their existing learning content into bite-sized Microskills that include game-based assessments, AI based role-plays and microlearning interactions. Rapidly upskill, enable & engage sales & non sales frontline reps to accelerate sales performance by addressing knowledge transfer, retention and application of skills.