nGAGEMENT vs. C2Perform
A side-by-side comparison based on G2 review data.
| Metric | nGAGEMENT | C2Perform |
|---|---|---|
| Overall rating | 4.0 | 4.4 |
| Review count | 11 | 19 |
| Ease of use | 8.6 | 8.7 |
| Ease of setup | 8.3 | 8.3 |
| Quality of support | 8.7 | 8.6 |
| Meets requirements | 8.6 | 8.9 |
| NPS | 36.363636 | 57.894737 |
| Small Business | 45.5% | 5.6% |
| Mid-Market | 36.4% | 55.6% |
| Enterprise | 18.2% | 38.9% |
| Total page views | 17 | 65 |
| Total LLM citations | 1 | 64 |
nGAGEMENT
nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition, and social media concepts, nGAGEMENT influences agents’ behaviors by leveraging people’s natural desire for competition, collaboration, achievement, status and recognition to build intrinsic motivation and improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.
C2Perform
C²Perform is the Super App for contact centers and customer support operations. Why buy multiple single-purpose products when you can have all the tools you need to improve performance and engage your team all under one roof? Quality Assurance, Coaching, Learning Management, Knowledge Base, Communications Tools and more work seamlessly and use business rules to ensure that things don't fall through the cracks. Some of the biggest brands in the world rely on C²Perform to drive their operational cadence and keep employees connected.