G2 Vendor Directory

NETSCOUT Network & Application Observability vs. Helios

A side-by-side comparison based on G2 review data.

MetricNETSCOUT Network & Application Observability

by NETSCOUT

Helios

by Helios

Overall rating4.54.9
Review count13412
Ease of use8.28.1
Ease of setup7.79.3
Quality of support8.910.0
Meets requirements8.98.9
NPS66.923077100
Small Business23.4%50.0%
Mid-Market29.8%25.0%
Enterprise46.8%25.0%
Total page views1,26888
Total LLM citations2,414103

NETSCOUT Network & Application Observability

NETSCOUT’s Network & Application Observability solution is engineered for IT practitioners who need deep, real-time visibility into complex hybrid environments. Whether you're managing a sprawling data center, a multi-cloud deployment, 5G deployment, or a remote workforce, this solution delivers the actionable intelligence required to maintain performance, availability, and user experience across every layer of your infrastructure. At its core, NETSCOUT leverages Deep Packet Inspection (DPI) to convert raw network traffic into smart data.

Pros

  • Monitoring
  • Performance
  • Issue Detection
  • Reliability
  • Ease of Use
  • Troubleshooting

Helios

Helios is a dev-first observability platform that helps Dev and Ops teams shorten the time to find and fix issues in distributed applications. Built on OpenTelemetry, Helios provides traces and correlates them with logs and metrics, enabling end-to-end app visibility and faster troubleshooting.

Pros