G2 Vendor Directory

Navisphere vs. ClickPost

A side-by-side comparison based on G2 review data.

MetricNavisphere

by C.H. Robinson

ClickPost

by ClickPost

Overall rating4.44.8
Review count12148
Ease of use8.49.5
Ease of setup8.99.4
Quality of support8.49.6
Meets requirements8.69.4
NPS54.54545593.055556
Small Business41.7%21.7%
Mid-Market25.0%60.8%
Enterprise33.3%17.5%
Total page views2024,053
Total LLM citations1844,704

Navisphere

A logistics platform that drives greater efficiency and improves savings, reliability, and visibility for your supply chain. With nearly 200,000 companies using Navisphere®, it’s the most connected logistics platform and has capabilities to transform your supply chain data into smarter solutions.

Pros

  • Ease of Use
  • Customer Support
  • Information Accuracy
  • Customer Satisfaction
  • Data Management

ClickPost

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?"

Pros

  • Tracking
  • Ease of Use
  • Customer Support
  • Service Quality
  • Real-time Tracking
  • Helpful