G2 Vendor Directory

monday dev vs. Userback

A side-by-side comparison based on G2 review data.

Metricmonday dev

by monday.com

Userback

by Userback

Overall rating4.14.7
Review count10291
Ease of use8.49.4
Ease of setup8.89.4
Quality of support9.89.5
Meets requirements9.29.2
NPS8083.745583
Small Business50.0%88.8%
Mid-Market50.0%8.2%
Enterprise0.0%3.0%
Total page views504541
Total LLM citations3,1743,520

monday dev

monday dev is the most flexible, AI-powered product to plan, track, and ship software — while staying connected to the business. monday dev offers flexible AI-powered execution for developers, visibility for managers, and connectivity for the business. Built on monday.com’s unified WorkOS, it brings developers, product managers, and business stakeholders together in one connected workspace to align every sprint, release, and roadmap with real impact.

Pros

  • Ease of Use
  • Integrations
  • Features
  • Team Collaboration
  • Project Management
  • Task Management

Userback

Userback is a user feedback and bug tracking software solution that helps teams collect, understand, and act on product feedback from users and stakeholders. It's used by SaaS companies, product managers, developers, designers, and customer support teams to gather contextual feedback directly from web applications, supporting use cases such as bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking.

Pros

  • Ease of Use
  • Feedback Management
  • Setup Ease
  • Features
  • Simple
  • Easy Setup