G2 Vendor Directory

MiVoice Business vs. Twilio

A side-by-side comparison based on G2 review data.

MetricMiVoice Business

by Mitel Networks

Twilio

by Twilio

Overall rating3.94.0
Review count307534
Ease of use8.48.3
Ease of setup7.87.9
Quality of support7.98.1
Meets requirements8.58.9
NPS26.53061249.24406
Small Business37.9%50.4%
Mid-Market54.6%31.4%
Enterprise7.5%18.3%
Total page views883,450
Total LLM citations12733,194

MiVoice Business

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

Pros

    Twilio

    Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

    Pros

    • Ease of Use
    • Easy Integrations
    • Integrations
    • Easy Setup
    • API Integration
    • Reliability