G2 Vendor Directory

MiVoice Business vs. TeleCMI

A side-by-side comparison based on G2 review data.

MetricMiVoice Business

by Mitel Networks

TeleCMI

by TeleCMI

Overall rating3.94.8
Review count307312
Ease of use8.49.8
Ease of setup7.89.3
Quality of support7.99.7
Meets requirements8.59.5
NPS26.53061291.262136
Small Business37.9%46.7%
Mid-Market54.6%48.4%
Enterprise7.5%4.9%
Total page views882,916
Total LLM citations1273,264

MiVoice Business

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

Pros

    TeleCMI

    TeleCMI is a new-age unified cloud communication platform designed to help businesses streamline customer interactions and drive measurable growth. As a powerful cloud telephony solution and business phone system, TeleCMI brings calls, SMS, WhatsApp, and other channels into one intelligent dashboard—making it easier for sales and support teams to manage conversations efficiently. Built for modern businesses, TeleCMI offers advanced features including IVR solutions, auto dialer software, cloud contact center software, virtual phone numbers, and VoIP phone systems.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Easy Setup
    • Reliability
    • Call Recording