MiVoice Business vs. Nextiva
A side-by-side comparison based on G2 review data.
| Metric | MiVoice Business | Nextiva |
|---|---|---|
| Overall rating | 3.9 | 4.5 |
| Review count | 307 | 3,685 |
| Ease of use | 8.4 | 8.9 |
| Ease of setup | 7.8 | 8.7 |
| Quality of support | 7.9 | 9.2 |
| Meets requirements | 8.5 | 9.2 |
| NPS | 26.530612 | 67.041404 |
| Small Business | 37.9% | 76.7% |
| Mid-Market | 54.6% | 22.1% |
| Enterprise | 7.5% | 1.2% |
| Total page views | 88 | 8,328 |
| Total LLM citations | 127 | 15,292 |
MiVoice Business
The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.
Nextiva
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Reliability
- Customer Service