G2 Vendor Directory

MiVoice Business vs. CloudTalk

A side-by-side comparison based on G2 review data.

MetricMiVoice Business

by Mitel Networks

CloudTalk

by CloudTalk

Overall rating3.94.4
Review count3071,943
Ease of use8.49.2
Ease of setup7.89.0
Quality of support7.98.9
Meets requirements8.58.9
NPS26.53061256.984713
Small Business37.9%64.9%
Mid-Market54.6%31.3%
Enterprise7.5%3.9%
Total page views884,588
Total LLM citations12725,986

MiVoice Business

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

Pros

    CloudTalk

    CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

    Pros

    • Ease of Use
    • Reliability
    • Intuitive
    • Helpful
    • Calling Features
    • Call Quality