G2 Vendor Directory

Mina (AI Teammate) vs. Decagon

A side-by-side comparison based on G2 review data.

MetricMina (AI Teammate)

by Mina (Meeting Assistant)

Decagon

by Decagon

Overall rating5.04.7
Review count1630
Ease of use9.99.1
Ease of setup10.09.1
Quality of support9.99.5
Meets requirements9.99.1
NPS10086.666667
Small Business31.3%23.3%
Mid-Market68.8%56.7%
Enterprise0.0%20.0%
Total page views1622,347
Total LLM citations012,111

Mina (AI Teammate)

Mina is an AI teammate that turns meetings into action. Unlike conventional AI meeting assistants that quietly record conversations and send notes afterward, Mina actively participates in meetings, responds when addressed, understands the evolving context and helps teams complete work while the conversation is still happening. Mina works across the entire meeting lifecycle: Before the meeting, Mina can prepare agendas, retrieve relevant information from connected tools and brief participants with the context they need.

Pros

    Decagon

    Decagon is the most advanced AI platform for customer support. Trusted by companies like Eventbrite, Bilt, Webflow, Substack, Vanta, Rippling, and Curology, Decagon's AI agents do more than just respond to customers - they can analyze conversations, create custom workflows, connect to your existing knowledge bases, and integrate with your preferred CX tools to deliver the best experiences to your customers.

    Pros

    • Features
    • Implementation Ease
    • Helpful
    • AI Integration
    • Customer Satisfaction
    • Customer Support