G2 Vendor Directory

Milvus TI vs. TeamViewer ONE

A side-by-side comparison based on G2 review data.

MetricMilvus TI

by Milvus

TeamViewer ONE

by TeamViewer

Overall rating4.84.5
Review count13211
Ease of use9.48.7
Ease of setup9.28.6
Quality of support9.37.8
Meets requirements9.59.4
NPS92.42424260
Small Business44.7%42.9%
Mid-Market42.4%42.9%
Enterprise12.9%14.3%
Total page views1,093182
Total LLM citations319207

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease

TeamViewer ONE

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact.

Pros