G2 Vendor Directory

Milvus TI vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricMilvus TI

by Milvus

TeamViewer

by TeamViewer

Overall rating4.84.5
Review count1324,213
Ease of use9.49.2
Ease of setup9.29.2
Quality of support9.38.8
Meets requirements9.59.2
NPS92.42424268.368587
Small Business44.7%43.5%
Mid-Market42.4%35.7%
Enterprise12.9%20.7%
Total page views1,0935,671
Total LLM citations31932,549

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

Pros

  • Ease of Use
  • Remote Access
  • Remote Control
  • Easy Access
  • Remote Work
  • Remote Support