G2 Vendor Directory

Milvus TI vs. Pulseway

A side-by-side comparison based on G2 review data.

MetricMilvus TI

by Milvus

Pulseway

by MMSoft Design

Overall rating4.84.5
Review count132125
Ease of use9.49.2
Ease of setup9.29.1
Quality of support9.39.1
Meets requirements9.59.2
NPS92.42424268.852459
Small Business44.7%52.4%
Mid-Market42.4%42.7%
Enterprise12.9%4.8%
Total page views1,093537
Total LLM citations3193,310

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Monitoring
  • Responsive Support
  • Intuitive