G2 Vendor Directory

Milvus TI vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricMilvus TI

by Milvus

NinjaOne

by NinjaOne

Overall rating4.84.7
Review count1325,553
Ease of use9.49.3
Ease of setup9.29.2
Quality of support9.39.2
Meets requirements9.59.2
NPS92.42424282.241285
Small Business44.7%46.2%
Mid-Market42.4%46.4%
Enterprise12.9%7.4%
Total page views1,09312,935
Total LLM citations31944,059

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease

NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

Pros

  • Ease of Use
  • Features
  • Remote Access
  • Automation
  • Customer Support
  • User Interface