G2 Vendor Directory

Milvus TI vs. Action1

A side-by-side comparison based on G2 review data.

MetricMilvus TI

by Milvus

Action1

by Action1

Overall rating4.84.9
Review count1321,249
Ease of use9.49.6
Ease of setup9.29.7
Quality of support9.39.4
Meets requirements9.59.4
NPS92.42424294.601128
Small Business44.7%38.8%
Mid-Market42.4%58.2%
Enterprise12.9%3.0%
Total page views1,0933,559
Total LLM citations31915,991

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease

Action1

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc.

Pros

  • Ease of Use
  • Patch Management
  • Easy Setup
  • Software Deployment
  • Automation
  • Features