G2 Vendor Directory

Milvus TI vs. Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

A side-by-side comparison based on G2 review data.

MetricMilvus TI

by Milvus

Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

by Acronis

Overall rating4.84.7
Review count1321,479
Ease of use9.49.2
Ease of setup9.29.2
Quality of support9.39.0
Meets requirements9.59.2
NPS92.42424281.481481
Small Business44.7%69.3%
Mid-Market42.4%28.2%
Enterprise12.9%2.5%
Total page views1,0934,990
Total LLM citations3190

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease

Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost.

Pros

  • Ease of Use
  • Backup Solutions
  • Backup Ease
  • Security
  • Protection
  • Reliability