G2 Vendor Directory

Microsoft Text Analytics API vs. Synthesys

A side-by-side comparison based on G2 review data.

MetricMicrosoft Text Analytics API

by Microsoft

Synthesys

by Smarsh Inc

Overall rating4.44.1
Review count1411
Ease of use8.98.2
Ease of setup9.37.9
Quality of support8.08.6
Meets requirements8.28.2
NPS5018.181818
Small Business57.1%54.5%
Mid-Market21.4%36.4%
Enterprise21.4%9.1%
Total page views7626
Total LLM citations1418

Microsoft Text Analytics API

Microsoft Text Analytics API is a suite of text analytics services that offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for 120 languages.

Pros

    Synthesys

    Synthesys is a solution that adds the brainpower of thousands of people to a team. by reading through all data and highlights the important people, places, organizations, events and facts being discussed, resolve highlighted points and determines what's important, connecting the dots together and figures out what the final picture means by comparing it with the opportunities, risks and anomalies that are looking for.

    Pros